only after approving a withdrawal.
The approval notice arrived first, followed minutes later by a correction notice that made no sense. According to support, my account balance experienced a “flux imbalance,” a phrase that has no standard meaning in finance. I asked whether this imbalance was caused by market volatility or trading activity, but they could not answer. Instead, they insisted the correction fee must be paid externally and immediately. No breakdown of the amount was provided, nor any indication of what would happen if the fee were paid and the withdrawal still failed. That uncertainty is alarming. Real platforms do not invent abstract problems at the withdrawal stage, nor do they force users to solve internal issues with personal funds. The entire process feels engineered to create confusion and pressure, rather than resolve a legitimate issue.
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